Terms of Service

Effective: October 28, 2024 · Last updated: October 31, 2025

These Terms of Service ("Terms") govern your access to and use of the iMaintain service and related websites, applications, and services (collectively, the "Service") provided by Bolt AI Solutions, LLC, a North Carolina limited liability company ("Company", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility and Accounts

• You must be at least 18 years old to use the Service.
• You are responsible for the accuracy of the information you provide and for maintaining the security of your account credentials.
• You must promptly notify us of any unauthorized use of your account or security incident.

2. Subscriptions, Billing, and Cancellations

• The Service is offered as a subscription. Payments are processed by third parties such as Stripe.
• You may cancel your subscription at any time, effective at the end of your current billing period.
• Unless required by law, all fees are non-refundable. We do not provide refunds or credits for partial periods.
• We may change prices or plans with reasonable advance notice. Continued use after changes become effective constitutes acceptance.
• We reserve the right to suspend or terminate access to the Service (including any subscription) at any time, including for violations of these Terms or risk, fraud, or abuse.

3. Acceptable Use

• Do not misuse the Service, interfere with its operation, or access it using unauthorized methods.
• Do not infringe, violate, or misappropriate intellectual property, privacy, or other rights.
• Do not upload malicious code, attempt to reverse engineer, or probe the Service for vulnerabilities.
• Comply with all applicable laws and regulations when using the Service.

4. Intellectual Property

The Service and all materials, trademarks, logos, code, and content provided by us are owned by or licensed to the Company and are protected by applicable laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Service. You retain ownership of content you submit to the Service, but grant us a non-exclusive, worldwide, royalty-free license to use, host, reproduce, and display such content to operate, improve, and provide the Service.

5. Third-Party Services

The Service may rely on or integrate with third-party services, including Stripe (payments), Supabase (database/auth/storage), GitHub (integrations or developer workflows), Vercel (hosting), and AI processing providers such as OpenAI and LangChain, among others. Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party services and disclaim any liability arising from them.

5a. Third-Party Content and Links

The Service may contain links to third-party websites, content, or resources. We do not endorse, control, or assume responsibility for any third-party content, products, services, policies, or practices. Accessing third-party sites is at your own risk and subject to those third parties’ terms and privacy policies.

6. Data; Privacy; Analytics

• We collect and use information as described in our Privacy Policy and Cookie Policy.
• We may use data (including usage data) to operate, maintain, protect, and improve the Service, and to develop new features.
• We may use data for product analytics and marketing communications, in accordance with applicable law and your communication preferences. You can opt out of marketing emails at any time.
• We use analytics tools (e.g., Google Analytics) that set cookies and collect usage information. See our Cookie Policy for details.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9. Indemnification

You will indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Service or violation of these Terms.

10. Governing Law; Venue

These Terms are governed by the laws of the State of North Carolina and the United States, without regard to conflict of law principles. You agree that the state and federal courts located in Wake County, North Carolina will have exclusive jurisdiction over any disputes arising out of or related to these Terms or the Service, and you consent to personal jurisdiction and venue in those courts.

11. Changes to the Service or Terms

We may update the Service and these Terms from time to time. If we make material changes, we will provide notice (for example, by email or through the Service). Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

12. Contact

13. DMCA Notice and Takedown (U.S. Only)

We respect intellectual property rights. If you believe that content available through the Service infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent below. Upon receipt of a valid notice, we may remove or disable access to the allegedly infringing material.

Your DMCA notice must include:

• A physical or electronic signature of the copyright owner or authorized representative.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material claimed to be infringing (URL or sufficient detail to locate it).
• Your contact information (name, address, telephone number, and email).
• A statement that you have a good faith belief that use of the material is not authorized by the owner, agent, or law.
• A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act.

Counter-Notification:

If your material was removed due to a DMCA notice and you believe it was removed in error, you may send a counter-notice to the DMCA Agent including: (1) your physical or electronic signature; (2) identification of the material removed and its prior location; (3) a statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification; and (4) your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or Wake County, North Carolina if outside the U.S.) and that you will accept service from the person who provided the original notice.

We may terminate accounts of repeat infringers and will remove content in our discretion. Submitting a false DMCA notice or counter-notice may result in legal liability.