Question 1

What is iMaintain.ai?

Accepted Answer

iMaintain is your AI-powered assistant for tracking and caring for everything you own — from homes and vehicles to pets and personal belongings. It helps you stay organized, save money, and protect your assets with smart reminders, quick search for past maintenance and receipts, and real-time insights and guidance. You can even keep detailed notes, track service history, and talk to your assets using speech or text for personalized how-to help and upkeep recommendations.

Question 2

Who is iMaintain for?

Accepted Answer

iMaintain is designed for homeowners, families, and small teams who want to stay organized and proactive with everything they own. Whether you’re managing a single home, a few vehicles, or multiple properties, iMaintain makes it effortless. It’s built for everyone — from first-time homeowners to seasoned property pros, and from tech novices to experienced users alike.

Question 3

How long does setup take?

Accepted Answer

Most users get started in under 5 minutes. Add your first property, vehicle, or pet with the guided setup wizard — just snap a few photos from your phone and let AI help organize the details.

Question 4

Do I need to download an app?

Accepted Answer

No app required. iMaintain works in modern desktop and mobile browsers (latest two versions of Chrome, Safari, Edge, Firefox).

Question 5

Can I import existing information or photos?

Accepted Answer

Yes. Upload photos, receipts, and manuals; AI can help organize and tag them automatically.

Question 6

What browsers and devices are supported?

Accepted Answer

Latest two versions of Chrome, Safari, Edge, and Firefox on desktop and mobile.

Question 7

What types of assets can I track?

Accepted Answer

Manage properties, vehicles, pets, and belongings — all in one place. Track everything from houses and rental properties to apartments, boats, motorcycles, and campers. Each category includes custom fields and AI suggestions to simplify organization and make upkeep effortless.

Question 8

How do I add or edit an asset?

Accepted Answer

Adding assets is quick and effortless with our guided wizard. Simply choose Property, Vehicle, Pet, or Belonging, then snap a few photos or upload images from your phone or computer. iMaintain’s AI automatically identifies key details — like make, model, purchase date, and category — and organizes them for you. You’ll have a chance to review and confirm everything before it’s added to your account.

Question 9

Can I organize my property by rooms or systems?

Accepted Answer

Yes. Create rooms/spaces (e.g., Kitchen, Garage, Yard) and group items by room or system for easier tracking.

Question 10

Can I upload manuals, receipts, or documents?

Accepted Answer

Absolutely. Upload PDFs and images; iMaintain stores them securely and links them to your assets.

Question 11

Can I share access with family or a maintenance person?

Accepted Answer

Yes. Invite teammates to view or manage assets collaboratively with controlled permissions.

Question 12

How do I delete or archive an asset I no longer own?

Accepted Answer

Open the asset → Settings → Delete. Deleting items are reversible.

Question 13

What does the iMaintain AI Copilot do?

Accepted Answer

Suggests tasks/schedules, builds checklists, extracts details from photos/docs, flags upcoming maintenance, and can find local service providers.

Question 14

How does AI know when maintenance is due?

Accepted Answer

Based on asset type, usage, age, and manufacturer guidance; you can customize schedules.

Question 15

Can I ask the Copilot about specific issues?

Accepted Answer

Yes. Ask questions like “Why is my AC leaking?” to get guided steps and suggested actions.

Question 16

How do maintenance reminders work?

Accepted Answer

You’ll receive reminders before tasks are due; snooze or mark complete from the task list.

Question 17

Can I customize recommendations?

Accepted Answer

Yes — edit frequency, add your own tasks, or disable suggestions per asset.

Question 18

What’s included in the Free plan?

Accepted Answer

1 user, 1 property, 1 vehicle, 1 pet; unlimited spaces per property; 5 belongings; basic AI Copilot (~10 chats · 25K tokens/month); 250MB storage. See Pricing for details.

Question 19

How do the paid plans differ?

Accepted Answer

Essential and Plus expand limits, increase AI usage, and add storage. Family and Business add more seats and teams. See the full comparison on our Pricing page.

Question 20

Can I add more assets or AI usage later?

Accepted Answer

Yes — upgrade anytime or add capacity via add-ons (e.g., Property Pack, AI Boost Pack, Storage Pack).

Question 21

Can I upgrade or downgrade anytime?

Accepted Answer

Yes; changes take effect immediately or next cycle depending on plan.

Question 22

Will my data be saved if I cancel?

Accepted Answer

Yes. You can reactivate within 30 days. You can also export your data from in-app profile settings.

Question 23

How does billing work?

Accepted Answer

Subscriptions bill via Stripe. Cancel anytime; access continues until the end of the current billing period.

Question 24

Is my data private?

Accepted Answer

Yes. Your information is encrypted in transit and stored in secure, reputable data centers.

Question 25

Where is my data stored?

Accepted Answer

Hosted on reputable infrastructure with Supabase for database/auth/storage.

Question 26

Can I export or delete my data?

Accepted Answer

Yes — use your in-app profile settings (or email support@imaintain.ai). Backups/logs may persist up to 30 days as noted in our Privacy Policy.

Question 27

Are my photos and files safe?

Accepted Answer

Yes. Files are stored in private, access-controlled storage buckets tied to your account.

Question 28

How do I reset my password?

Accepted Answer

Use “Forgot password” on the sign-in page and follow the email link.

Question 29

Can I invite family members or team members?

Accepted Answer

Yes — invite by email with role-based permissions from your workspace.

Question 30

I’m not seeing reminders — what should I do?

Accepted Answer

Check task schedules and notification settings, then refresh the dashboard.

Question 31

Why won’t my photo upload?

Accepted Answer

Confirm file size/format and your connection; then retry the upload.

Question 32

How do I contact support?

Accepted Answer

Email support@imaintain.ai. We typically respond within one business day.

Question 33

Who created iMaintain?

Accepted Answer

iMaintain is built by Bolt AI Solutions, a team of career technologists passionate about using AI to make everyday life simpler. We believe technology should work for people — not the other way around.

Question 34

Why was iMaintain built?

Accepted Answer

We created iMaintain to make asset upkeep effortless for families, homeowners, and teams. Managing properties, vehicles, and belongings shouldn’t feel like a chore. Our goal is to help you stay proactive, organized, and confident — without the stress.

Question 35

What drives the team behind iMaintain?

Accepted Answer

Members of Bolt AI Solutions bring decades of experience in software, data, and automation — united by a shared mission to help everyday people improve everyday tasks through practical AI technology. We’re builders, problem-solvers, and homeowners ourselves, so we design tools we’d actually want to use.

Question 36

How is iMaintain different from other apps?

Accepted Answer

Unlike spreadsheets or single-purpose tools, iMaintain brings everything together — AI insights, reminders, file storage, and organization — in one intuitive platform.

FAQ

Frequently asked questions about iMaintain

Getting Started

Managing Assets

Maintenance & AI Copilot

Plans, Billing & Add-Ons

Data, Privacy & Security

Account & Access

Troubleshooting & Support

About iMaintain