Published Feb 1, 2026
There’s a moment every real estate agent recognizes.
It’s not during the showing.
It’s not during inspection.
It’s not even at closing.
It’s weeks later.
You get a text or email that starts like this:
“Do you happen to have the manual for the oven?”
“Where’s the main water shutoff again?”
“Who serviced the HVAC before we bought the house?”
“Can you resend that inspection report?”
And suddenly, you’re digging through old emails, folders, and memory trying to reconstruct information about a home you sold months ago.
Not because you did anything wrong.
Because all of that important home information lives in too many places — and there’s no single system that brings it together for the buyer.
The real problem isn’t missing information
It’s scattered information.
- Inspection reports
- Appliance manuals
- Service invoices
- Notes about shutoffs, filters, and systems
- Vendor names
All of it exists somewhere. But once closing happens, it’s fragmented across:
- Your inbox
- The buyer’s inbox
- PDF attachments
- Photos on a phone
- Paperwork in a drawer
So when buyers need it later, they come back to the one person they trust to know the home: you.
You become long-term tech support for a house you don’t even represent anymore.
What if buyers left closing with a living home record?
Instead of handing over a stack of paperwork and hoping they keep track of it…
What if you handed them a single place where everything about their home already lived?
- Appliance details and manuals
- HVAC, roof, and water heater history
- Shutoff locations and important notes
- Inspection context and invoices
- A place to track maintenance going forward
Not a folder.
Not a PDF.
A living home record they can keep using.
A simple way to do this before closing
Some agents have started doing something very simple during listing prep or escrow:
- Create a free iMaintain account for the property
- Add the key home details while everything is easy to access
- At closing, update the email to the buyer — and the account becomes theirs
That’s it.
No subscriptions. No management. No extra work after closing.
Just a prepared home, handed off cleanly.
Why this changes the closing experience
When buyers receive this, it feels different.
They don’t just get keys.
They get clarity.
They feel like the home is already understood and organized for them. And when questions come up later, the answer isn’t “email your agent” — it’s already there.
For you, it means:
- Fewer follow-up questions months later
- A more professional, thoughtful closing experience
- A natural reason to reconnect with past clients
- A modern way to stand out from other agents
You’re not giving them an app.
You’re giving them a way to care for their home.
It’s also a reason to reconnect with past buyers
This works just as well for homes you sold years ago.
A simple message like:
“I’m helping my clients organize their home information in one place so it’s easier to maintain. I’d love to set this up for you.”
It creates value without feeling salesy — and puts you back in touch in a helpful way.
A better handoff at closing
Real estate is full of moments that feel transactional.
This is a small thing that makes closing feel complete.
If you’re curious how agents are using iMaintain to do this, you can learn more here:
👉 iMaintain for Real Estate Agents
Or just try it on your next listing — it’s free to start, and the buyer can take ownership at closing.